HydraCalm Mask

Apply to clean face and neck. Leave on for 10 to 15 minutes and remove.

HydraCalm Mask by Face Reality Skincare is recommended for all types of skin, especially dry and dehydrated. Acne clients can use this mask while they are in the process of clearing their skin and after their skin is clear.

Aqua (Water), Glycerin, Propanediol, Butylene Glycol, Pentylene Glycol, Squalane, Carbomer, Lonicera Japonica (Honeysuckle) Flower Extract, Hydroxypropyl Starch Phosphate, Benzyl Alcohol, Hydrolyzed Jojoba Esters, Lonicera Caprifolium (Honeysuckle) Flower Extract, Alcohol Denat., Agave Tequilana (Blue Agave) Leaf Extract, Bisabolol, Allantoin, Sodium Gluconate, Caprylhydroxamic Acid, Totarol, Sodium Hyaluronate (L), Mirabilis Jalapa Flower/Leaf/Stem Extract, Phenethyl Alcohol, Caprylyl Glycol, Potassium Sorbate, Beta-Glucan (D)

Return & Refund Policy

 

At Gleam Medical Spa, we are committed to providing exceptional products, treatments, and customer service. Please review the following policies regarding purchases made in-store or online.

Retail Product Sales

All retail products purchased in-store or online through Gleam Medical Spa are final sale and are not eligible for return, refund, or exchange.

Treatment & Service Purchases

All treatments, treatment packages, and service series purchased from Gleam Medical Spa are non-refundable. This includes any services paid for in advance or purchased as part of a package.If you are dissatisfied with a service you received, please contact us within three (3) business days of your appointment so management can review the concern and determine an appropriate resolution. Our goal is to ensure that all services are delivered professionally and to the highest standard.

Package Expiration

Treatment packages are subject to the following expiration timelines:

• Laser Hair Removal Packages: Expire two (2) years from the purchase date
• All Other Treatment Packages or Series: Expire one (1) year from the purchase date

Any unused funds or treatments remaining after the expiration date are non-refundable and may not be redeemed.

Shipping Policy

Shipping times may vary. Please allow up to 5–7 business days for order processing during high-volume periods.Gleam Medical Spa is not responsible for:

• Lost or stolen packages that have been marked delivered by the carrier
• Orders shipped to incorrect or incomplete addresses, including missing apartment or unit numbers
• Resending orders to addresses with a history of lost packages or unsuccessful delivery

If a package is marked as delivered but cannot be located, customers should file a claim directly with the shipping carrier.

Questions or Order Assistance

For any questions regarding an order, purchase, or service, please contact us at:
info@gleammedspa.comThank you for supporting our small business.